The new Nurse Health Line helps you get answers to your medical questions when you need them.
The call line is only part of services being offered by Memorial Hermann Health System.
According to Memorial Hermann Health, people can call night or day, weekday or weekend, and reach an experienced registered nurse who will carefully evaluate your health needs and advise you on the best course of treatment for your illness or injury.
From diaper rash to migraine headache, this free service is available regardless if you have insurance or a primary care provider.
When your child has a fever of 102 degrees or you have a nagging cough at 2 a.m., the Nurse Health Line helps you to:
· Decide when and where to go for treatment.
· Learn to manage a medical condition.
· Get help after your doctor’s office has closed.
· Avoid sitting for hours in the emergency room.
· Find out more about a specific ailment or disease.
· Figure out how treat a sick child.
· Understand a medical diagnosis.
· Find some much-needed peace of mind.
The Nurse Health Line features bilingual staff and language interpreters who are a valuable source of reliable and caring health information, education, and support.
All calls to the Nurse Health Line are confidential and answered by a staff of professionals who are experienced in assessment of clinical situations. To help patients who call, nurses use their training, experience, evidence-based decision-support tools, and peer-reviewed materials to conduct their assessments.
The Nurse Health Line is funded through the Center for Medicare and Medicaid Services and Texas Health and Human Services Commission. It is not designed to assist with life-threatening conditions or emergencies. People with life-threatening conditions and emergencies should immediately call 911.
An integrated health system, Memorial Hermann is known for world-class clinical expertise, patient-centered care, leading edge technology, and innovation.
The system, with its exceptional medical staff and more than 20,000 employees, serves to advance health in Southeast Texas and the Greater Houston community. Memorial Hermann’s 12 hospitals include three hospitals in the Texas Medical Center, including the Texas Trauma Institute – a level I trauma center which houses the Life Flight® air ambulance – a hospital for children and a rehabilitation hospital, eight suburban hospitals, and a second rehabilitation hospital in Katy.
The system also operates three Heart & Vascular Institutes, the Mischer Neuroscience Institute, three Ironman Sports Medicine Institute locations, cancer centers, imaging and surgery centers, sports medicine and rehabilitation centers, outpatient laboratories, a chemical dependency treatment center, a home health agency, a retirement community and a nursing home.